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Your Consumer Rights 

Providing Everything You Need

Consumer Rights & Regulatory Information

Clients receiving services from this practice have the right to request copies of their health care records and to file complaints regarding services received.

Regulatory Authority

This provider is regulated by the Texas Behavioral Health Executive Council (BHEC).

Requesting Health Care Records

Clients may request copies of their health care records directly from this office. Requests are processed in accordance with Texas law and HIPAA regulations.

Filing a Consumer Complaint

Consumers may file a complaint with the Texas Office of the Attorney General – Consumer Protection Division:

For assistance requesting records or understanding your rights, please contact our office.

We are here to help you to solve your serious problems.

In case of an Emergency Dial 911

or Contact the Crisis Hotline at (877) 289-7199. 

@Empowered Counseling Services 2020

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